CUSTOMER SUPPORT

Glam Doll University

CUSTOMER SUPPORT

PLEASE NOTE WE DO NOT SHIP TO DIFFERENT ADDRESSES ONLY TO BILLING ADDRESS NO EXCEPTIONS.How long does shipping take?
Orders are processed within 2-3 days. Please allow 3-10 days for delivery if you live in the United States. Please allow 2-4 weeks for delivery of international orders. Orders are shipped Monday-Friday. The United States Post Office is closed on all major holidays.


How much does shipping cost?
US orders orders are shipped through the United States Post Office. We use Flat Rate Priority shipping which is $8. Canada $18


May I return products I purchased?
We do not accept returns unless your products arrived damaged. Please return unopened products to 

All returns must be preapproved. Otherwise, all sales are final.
 **ALL SALES ARE FINAL, UNLESS ITEM ARRIVES DAMAGED OR SHOULD YOU RECEIVE WRONG ITEM**



Do you offer a pro discount?
No, we do not offer a pro discount at this time.


Do you have a wholesale program?
No, we do not offer wholesale.


OUT OF STOCK:

Our stock changes daily, so we encourage our customers to check back on the site as often as possible.  In the case of out of stock messages, your best course of action is to just check back at a later time.  

In the event that your order contains out of stock items, the remaining portion of your order will be shipped and a refund will follow for the out of stock item.


 **ALL SALES ARE FINAL**
 If you receive a damaged item or the wrong item, you will need to mail it back to us and once we receive it we will be happy to send a new item.  This is very imperative and mandatory!** WE DO NOT OFFER REFUNDS ON ANY ITEMS.  THEY WILL BE REPLACED OR EXCHANGED.  PLEASE UNDERSTAND THERE IS NO EXCEPTIONS. 


Website Updates and Revisions
The website owner may revise or withdraw the Content, in whole or in part, at any time without notice. The website owner may at any time revise these Terms of Use by updating this posting. By using the site, you agree to be bound by any such revisions and you agree to periodically visit this page to determine the current Terms of Use to which you are bound.